Cleaning Accessories Guide

Tips from Thompson’s on Caring for and Maintaining your Jewellery!


One of the most important aspects of maintaining the beauty of a piece of jewellery over its lifetime is the amount of care put into its preservation. Depending on the material used to craft your jewellery, it is a good idea to not wear it while performing any strenuous work – including exercising, working on your home or any other heavy labour; blows to the ring may bend its prongs, the ring itself and could even chip your diamond.

Although diamond is known as the hardest material on earth, it still runs the risk of being chipped:  a hard blow to the girdle (it’s middle) or culet (the pointy bottom) may damage it. Aside from this, however, diamond is essentially indestructible.

To ensure the longevity of your jewels, it’s best to store it in a jewellery box (Wolf jewellery boxes) as this could scratch your item or wear down the metal and its prongs. For even more protection, use the ultrasonic machine available to purchase at Thompson’s jewellers to keep your jewellery looking its best.


While you can purchase a professional ultrasonic you should be aware that not all gems and jewelry can be safely cleaned in it.

Ultrasonic cleaners should not be used to clean:

Gemstones with surface-reaching breaks that have been filled with a substance such as oil, resin or a glass-like material

Organic gem materials such as pearls, coral, ivory, or amber

Gems that have been coated with a non-permanent substance like plastic or wax

Some heat-treated gemstones like emeralds and tanzanite.

Gems that are susceptible to heat and temperature changes whether they are treated or not. Some of these gems include tanzanite, feldspar (sunstone and moonstone), fluorite, iolite, kunzite, lapis lazuli, malachite, opal, topaz, turquoise, zircon and others.

Thompson’s SparkleSpa Ultrasonic Cleaner

Quickly and easily scrubs jewellery clean with powerful ultrasonic sound waves!

It’s simple – plug in, fill with water, place your jewelry in the basket and turn it on.

Guaranteed to remove dirt, grime, body oil, cosmetics and body care products from your jewellery.


Digital timer · Auto shut-off function. No scrubbing or polishing required – cleans in only 3 minutes.

Use regular tap water, for enhanced cleaning results we recommend Thompson’s cleaning Bath Jar solution (sold separately).


Stainless steel tank.

NEW Includes a removable basket and bracelet/watch holder.

1 year limited replacement warranty.

*DO NOT allow the water to evaporate below this level or fill the tank above this level as damage may occur and the warranty will become void.

Thompson’s Foaming Cleaner 

Apply foam to jewellery. (Tip: Use the cap to hold the jewellery while cleaning.)


Allow to soak for 10-30 seconds Work into hard to reach places with soft brush (included),

Rinse well,

Repeat if necessary.

Thompson’s Jewellery Bath Jar

Safe for gold, silver, and platinum jewellery

Safe on most gems including pearls and delicate stones like opal and turquoise

The only exceptions are Amber and Ethiopian Opals.


Empty contents of concentrate packet into jar and add approximately 6 ounces of water,

Place jewellery in basket and immerse in the cleaner bath,

Let soak for up to 1 minute (Use the included cleaning brush if necessary.),

Remove and rinse with water,

Dry with soft cloth,

Repeat if necessary.

Thompson’s Cleaner Pen

Cleaner Pens are safe and effective on all metals and gems including soft, porous stones like pearls and opal. The only exceptions are Amber and Ethiopian Opals.

Can be used on costume and antique jewellery pieces.


Click pen with locking mechanism,

Formula consistency stays on brush,

Rinse with water,

Dry with a soft cloth,

Repeat if necessary.

Thompson’s Polishing Cloth

Single cloth individually wrapped in clear cellophane envelope. The soft untreated microfiber cloth is perfect for buffing the surface of your diamonds, gems, gold, silver, and platinum and fashion jewellery. They easily remove fingerprints, oils, moisture, and more!


Swarovski crystal is a delicate material that must be handled with special care. To ensure that your Swarovski product remains in the best possible condition over an extended period of time, please observe the advice below to avoid damage:

Jewellery & Watches:

Store your Jewellery in the original packaging or a soft pouch to avoid scratches.

Avoid contact with water.

Remove Jewellery before washing hands, swimming, and/or applying products (e.g. perfume, hairspray, soap, or lotion), as this could harm the metal and reduce the life of the plating, as well as cause discoloration and loss of crystal brilliance.

Avoid hard contact (i.e. knocking against objects) that can scratch or chip the crystal.

Figurines & Decorative Objects:

Polish your product carefully with a soft, lint-free cloth or clean it by hand with lukewarm water.

Do not soak your crystal products in water.

Dry with a soft, lint free cloth to maximize brilliance.

Avoid contact with harsh, abrasive materials and glass/window cleaners.

When handling your crystal, it is advisable to wear cotton gloves to avoid leaving fingerprints.