Customer Reviews

Google Reviews From Our Amazing Customers Help Our Local Business.

Incredible service and kindness from Dustin, resident watch repair man. Solved a novel problem I faced trying to switch out my watch’s OEM bracelet clasp with another one that wasn’t fit for purpose and with some ingenuity and patience found a simple solution!

Dylan C

I had a fantastic experience. Staff was knowledgeable and answered every one of my many questions. I needed an appraisal and a minor service and they went above and beyond for both! I’ll be returning for sure.

Adam D

Excellent experience at Thompson Jewellers. The staff was professional and welcoming while resizing my watch. They perfectly adjusted the watch bracelet and even set the time for free. Truly impressed by their service and attention to detail.

CH E

Tremendously impressed, friendly, knowledgeable staff. Dustin found the perfect replacement metal bracelet for my watch with one glance, and overnight, had made the necessary adjustments to it. These folks know exactly what they’re doing, services/products are reasonably priced, and all done with friendliness and interest. I won’t go anywhere else from now on.

John M

Friendly staff, and very fast. Needed some links taken out of my watch, they did it in 2 minutes and were super pleasant, and the service was only 10 bucks. Lovely selection of watches too. Definitely come here for any watch needs

Collin H

Thank you so much for my beautiful ring design. Both Derek and Talin were so easy to work with, patient, and truly understood what I was trying to do. I can’t recommend them enough!

Rebecca H

I have been going to Thompson’s for a few years now. The service is second to none. The staff is knowledgeable, and super friendly. They make you feel welcome at every visit, regardless of how much you are spending. The staff and expansive assortment of jewelry and services make every visit memorable.

I highly recommend this reputable store.

Monique & Roland

Dustin did it again. He did fix 3 of my watches in about 3 minutes.

Celio O

Love the products I received and I am sure my mom/mother in law will also love them once they open it!
Thompsons offered wonderful prices and it was worth the wait to order the piece I wanted! Thank you for your assistance in picking out the perfect gifts!

Natalie


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