Shipping Policy

For your security and peace of mind, items ordered through Thompson’s Jewellers online are shipped via FedEx with insurance on the items for their value. 

We are very pleased to announce that we offer COMPLIMENTARY FedEx shipping for orders over $500 for Canadian residence and $1000 for U.S. residency. You will be required to sign for the parcel. 

For your security and peace of mind, items over $250 are insured.

DELIVERY TO NEWFOUNDLAND OR* LABRADOR

Please SELECT the correct zone at checkout (Newfoundland OR Labrador) as DIFFERENTIAL CHARGES WILL APPLY*

DELIVERY IN CANADA AND THE CONTINENTAL UNITED STATES

Merchandise will be delivered via Fed-Ex, UPS, Purolator, or Canada Post and you may request express delivery.

Processing time for in-stock items is approximately 3-4 business days*.

DELIVERY OUTSIDE CANADA AND THE CONTINENTAL UNITED STATES

Additional shipping charges may apply. A representative will contact you to discuss shipping options and charges.

OVERNIGHT DELIVERY

If you require Overnight Delivery, please contact our Consultant at 613-233-8839 or email@bobthompsonjewellers.com and we will do our best to accommodate your needs.


*Delivery times do not include processing time.
*Orders shipped to some areas in the world including Northwest Territories, Nunavut and Labrador may require a third-party shipping company. 


SPEAK WITH OUR SPECIALISTS DIRECTLY