Watch Repair & Service in Ottawa
Precision Restoration. Certified Expertise. Timeless Care.
If you have a watch you would like to see looking brand new again, a complete professional restoration may be exactly what you are seeking.
At Thompson’s Jewellers, we do everything possible to ensure your timepiece runs as smoothly as it did when it first left the factory — from servicing the case, dial, hands, crystal, and bracelet, to the intricate internal movement that powers it.
A watch is more than an accessory.
It is a finely engineered instrument subjected to the stresses of daily life. Wear and tear are inevitable. Proper maintenance is essential to ensure your timepiece continues performing with precision and reliability.
Our Ottawa Watch Repair Centre is committed to preserving both the function and beauty of your watch — whether modern, vintage, mechanical, or quartz.
All estimates are complimentary. All workmanship is guaranteed.
Our Watch Repair Center does not compromise in any of our efforts to restore and beautify your timepiece. A watch is a complicated piece of machinery that is subjected to the stresses and strains of daily life. Wear and tear are unavoidable, so maintenance is key to ensuring that your timepiece is working properly.
Over time, parts need to be re-lubricated or replaced, and gaskets and batteries must be changed regularly to guarantee that your watch is working efficiently. We also perform warranty repair and replacement on all brands we sell and service. All of our estimates are absolutely free, and all work is guaranteed. Bring your watches to our stores!
An Example of our Work:
Certified Watchmakers. Personalized Service Guidance.
Servicing a watch requires more than technical skill — it requires judgment.
Our in-house department includes certified watch technicians and master watchmakers, including Rolex and Omega-certified professionals. Each timepiece is carefully evaluated to determine the most appropriate level of service.
Some watches benefit from detailed in-house restoration.
Others require manufacturer-guided servicing to maintain brand standards and performance integrity.
We guide you toward the best solution for your specific watch — always with transparency and professionalism.
Maintaining a Timepiece
A watch is a complex piece of machinery composed of hundreds of precision components working in harmony. Over time, internal lubricants dry, gaskets weaken, and parts require recalibration or replacement.
Maintenance typically includes:
• Re-lubrication of movement components
• Replacement of worn internal parts
• Gasket replacement to protect against moisture
• Battery replacement for quartz watches
• Pressure testing and water-resistance evaluation
Routine servicing every 3–5 years helps preserve performance, accuracy, and long-term value.
If your timepiece requires cleaning, repair, or restoration, our resident watchmakers work meticulously to restore it to its optimal condition.ment on all brands we sell and service. Please bring your watch in for a free diagnosis and estimate.
Some Brands We Service
Rolex
Movado
Ted Baker
Omega
Gucci
Michael Kors
Bulova
Frederique Constant
Breitling
Longines
Daniel Wellington
Cartier
Tag
Victorinox/Swiss Army
Citizen
Seiko
Tissot
…and many more
Watch Services & Maintenance
Our Ottawa watch service department provides:
• Battery Replacement
• Crystal Polishing & Replacement
• Index, Frame & Hand Re-Attachment
• Antique & Pocket Watch Refurbishment
• Full & Partial In-House Overhauls
• Guided Manufacturer-Level Service
• Spring Bar & Pin Replacement
• Strap & Bracelet Adjustment or Replacement
• Time Setting & Regulation
• Crown & Stem Repair
• Moisture Correction
• Water Resistance Testing
Each service is performed with meticulous attention to detail and long-term durability.
Mechanical Watch Overhaul
The overhaul of a mechanical watch is an intricate and highly specialized process.
It involves:
• Complete disassembly of the movement
• Ultrasonic cleaning of precision components
• Professional oiling and lubrication
• Calibration of the balance wheel and escapement
• Accuracy testing and regulation
• Gasket replacement
• Cleaning and refinishing of the case and bracelet
Servicing a mechanical watch requires hours of careful adjustment to ensure precise timekeeping and optimal performance.
Quartz Watch Service
Quartz movements require regular inspection to maintain reliability.
Service may include:
• Battery replacement
• Movement and function testing
• Case and bracelet cleaning
• Gasket inspection and replacement
• Water-resistance evaluation
Waterproof guarantees are provided according to the level of service selected.
Why Choose Thompson’s Jewellers for Watch Repair in Ottawa
• Rolex & Omega certified professionals
• Master watchmakers and trained technicians
• Personalized service recommendations
• Complimentary evaluations and estimates
• Guaranteed workmanship
• A trusted name in Ottawa luxury for over 70 years
We do not compromise when restoring your timepiece.
Because a watch is not simply worn — it is relied upon.
Entrust Your Timepiece to Experts
If your watch requires maintenance, repair, polishing, or complete restoration, we invite you to visit Thompson’s Jewellers for a professional evaluation.
Discover why clients searching for luxury watch repair in Ottawa trust our expertise, discretion, and precision.
Book your complimentary watch assessment today.